Returns & Refunds

EXCHANGE POLICY
We may or may not be accepting exchanges, which will be determined on a case-by-case basis. Please feel free to reach out to us at info@themandara.com and we will try our best to address your concerns after reviewing the situation. We are looking to build a relationship with you and nurture it. Return shipping costs will be extra and will be paid by the customer. The following products shall not be eligible for exchange or replacement:
  • Any product that exhibits physical damage to the box or to the product
  • Any product without original packaging, including the retail box
  • Opened packages

RETURN & REFUND POLICY
Unfortunately, we are unable to accept returns or refunds, but if you have any problem with your items, please contact us at info@themandara.com to open up a conversation on how we may address your concern. We are always happy to help!